Integrating App Broker with ServiceNow
To set up App Broker for ServiceNow, you need to perform the following steps:
| Task | Description |
|---|---|
| Step #1: Download update set files | Open the Flexera Software Product & License Center and download the Flexera Software update set file:Flexera Software App Broker Update Set for ServiceNow.xml |
| Step #2: Import and configure update set in ServiceNow | In ServiceNow, import the update set and then edit some of the default parameters to customize it to your organization. For instructions, see: About the App Portal ServiceNow Update Set and Importing and Configuring the Flexera Software App Portal Update Set in ServiceNow. |
| Step #3: Create and correctly configure user account in ServiceNow | In ServiceNow, you need to create a user account with the correct roles assigned. This account is used for integration between Service Now and App Broker. For instructions, see: Creating a ServiceNow Integration User. |
| Step #4: Connect App Portal to ServiceNow | Enter ServiceNow connection information on the Site Management > Settings > ServiceNow Integration view of App Portal. For instructions, see: Connecting App Broker with ServiceNow and Viewing ServiceNow Web Services in App Portal. |